AT&T Voice DNA® Administrator Support

Get Started
 
Manage Users
 
Manage User Devices
 
Hoteling
 
Manage Dial Restrictions and Overrides
 
Manage Hunt Groups
 
Manage Company Locations
 
Manage Company Resources
 
Manage Company Settings
 
Manage Location Settings
 
Reports
 
External Applications
 
Glossary
 

Manage Two-Step Login

 

Overview

Turn Off Two-Step Login

View Change History

Overview

 

Two-Step Login provides an additional layer of security to help prevent unauthorized access to your organization's Premier account. Two-Step Login adds a second authentication step to the login process.

 

Two-Step Login is on, by default. As a Company Administrator, you can control this security feature, and you can turn it on or off at a time that works best for your organization.

 

When this feature is on, users access Premier using a two-step process. First, they enter their username and password to log in to Premier. Then, when prompted, they answer one of the two secret questions they specified in their Premier login profile. One question is randomly selected from the two available.

 

When this security feature is turned off, all Company Administrators will receive an email confirming the change. You also have access to a log file that records changes to the status of this feature for the past 90 days.

 

Turn Off Two-Step Login

 

When you turn off two-step login, you're choosing a lower level of security for the accounts that you manage.

 

To turn off two-step login

  1. Access the Premier home page. (For help with this step, see Log In.)
  2. Under Manage Administrators and Users in the Administrator and User Profiles tile, click Manage Two-Step Login.

     

    The Manage Two-Step Login page appears.

    Manage Two-Step Log In page 

  3. Select Turn off and click Submit. A confirmation message appears.
  4. Click Yes.

     

    Note: When you turn off two-step login, other administrators are notified by email.

View the Change History

 

You can view the two-step validation change history for the past 90 days.

 

To view the two-step validation change history

  1. Access the Premier home page. (For help with this step, see Log In.)
  2. Under Manage Administrators and Users in the Administrator and User Profiles tile, click Manage Two-Step Login.

     

    The Manage Two-Step Login page appears.

  3. Click View History. At the prompt, click to download the CSV file listing the history for the past 90 days.