AT&T Voice DNA® Administrator Support

Get Started
 
Manage Users
 
Manage User Devices
 
Hoteling
 
Manage Dial Restrictions and Overrides
 
Manage Hunt Groups
 
Manage Company Locations
 
Manage Company Resources
 
Manage Company Settings
 
Manage Location Settings
 
Reports
 
External Applications
 
Glossary
 

Administrator Detail Report

 

The AT&T Voice DNA® Administrator Detail Report provides information about the administrators in your organization. View all administrators, or limit the report to company administrators or to location administrators at one or more locations.

 

The report includes the following:

  • Name
  • Administrator type (company or location)
  • Location administered (if a location administrator)
  • Premier login ID
  • Phone number (if the administrator has an associated AT&T Voice DNA user account)
  • Employee ID (if available)

 

To run an Administrator Detail Report

  1. Open the AT&T Voice DNA Administrator Dashboard. (For help with logging in, see Log In.)
  2. At the top of the page, click REPORTS.
  3. On the Reports page that appears, under Administration, click Administrator Detail Report. The Administrator Detail Report page appears.

     

    If your company is very large, you may see a My Recent Reports tab and an All Reports tab on the Reports page. To run a new report, click All Reports, and then click the report name. To view your pending and saved reports, click My Recent Reports. (For more information, see Manage Reports.)

  1. Specify the administrator type you want included in the report:
    • To include all company and location administrators, select All administrators.
    • To include company administrators only, select All company administrators.
    • To include location administrators from specific locations, select Location administrators. A list of locations appears. Check one or more locations to include in the report.
  2. Under Report Output, select Display on Screen or Downloadable File (.csv). (If you select Display on Screen, you'll get another chance to download the file later.
  3. Click Generate Report:
    • If you selected Display on Screen, the results appear on screen. To save the file, click Save results to a text file.
    • If you selected Downloadable File (.csv), a report confirmation window opens. Click Download Report (CSV). In the File Download window that opens, click Open to view the results in your spreadsheet application, or click Save to save the results as a text file on your computer.