AT&T IP Flexible Reach Customer Portal: Department Administrator Support

Max DID Policing

The Max DID Policing feature enables the organization to limit the number of concurrent calls that come in to a specific phone number.

From any page in the AT&T IP Flexible Reach Customer Portal, click USER MANAGEMENT in the main menu bar. The Users List page appears.
From the Users List page, click a user's name. The User Details page appears.
On the Inbound Features tab of the User Details page, make sure that the feature availability is set to Yes.

For instructions on how to set availability, see About Inbound Call Features.

Caution: If you revoke and then restore a user's access to a feature, all settings created through the edit process will be lost.
To the right of Max DID Policing, under Action, click the Edit icon . The Max DID Policing page appears.
To apply Max DID Policing, to the right of Max DID Policing Status, select Enable. To disable Max DID Policing, select Disable.
In the Maximum Concurrent Calls for User field, enter a number between 1 and 500.
Click Save. A message confirms the change.