AT&T IP Flexible Reach Customer Portal: Department Administrator Support

Edit User Profiles

A user's profile consists of the user's name, public phone number, private phone number, calling line ID, email address, time zone, trunk call routing assignment, group, and portal access.

As a Department Administrator, use the Customer Portal to edit the users' profiles within your department.

To edit a user's profile

From any page in the Customer Portal, click USER MANAGEMENT in the main menu bar. The Users List page appears.
Locate the user whose profile you want to edit. (You can search, scroll or page through the list, or click a number to jump to a specific page.)
Click the user's first or last name. The User Details page appears.
Click the Profile tab. The Profile view appears.
Click Edit. The Edit view of the user's profile appears. You can edit the user's last name, first name, calling line ID, and time zone.
Enter changes, and then click Save.