AT&T IP Flexible Reach Customer Portal: Department Administrator Support

An Account Code Summary Report provides a list of your department's account codes, plus it gives the total number of hours, minutes, and seconds for calls that used each account code during the specified report period and for other input filters you set. Your department is preselected.

To create an Account Code Summary Report

1. From any page in the AT&T IP Flexible Reach Customer Portal, click REPORTS in the main menu bar. (See Create a New Report.) The Department Reports view of the Reports page appears.
2. Click New Reports.
3. Click Account Code Summary Report. The Account Code Summary Report page appears.
4. To the right of Summary Period, select a date or date range and a time zone.
   • You can enter a single date in the left date field, or enter a date range in the two date fields.

      

     Enter the dates in MM/DD/YYYY format, or select dates using the Calendar icons .

      

     Note: You must enter a date in the left field. The date field to the right is optional.

      

   • From the drop-down list below the date fields, select a time zone.
5. To the right of Account Codes, select All account codes or enter a single account code in the field provided.
6. Click Generate Report. After the report is created, you can access it in the Department Reports view of the Reports page.
   • If your enterprise contains fewer than 200 groups or 1,000 phone numbers, the report is available for 2 days.
   • If your enterprise contains more than 200 groups or 1,000 phone numbers, the report is available for 35 days.

Create an Account Code Summary Report: Related Topics

About Reports

Create a New Report

Create a User Inventory Report

Create a Group Inventory Report

Create a Feature Configuration Report

Create an Authorization Code Summary Report

Create a Call Transfer/Forward Report

Create an Inbound Call Details Report

Create an Outbound Call Details Report

Download or Delete a Report