AT&T IP Flexible Reach Customer Portal: Department Administrator Support
Download or Delete a Report
As a Department Administrator for the AT&T IP Flexible Reach Customer Portal, you can download and delete reports you’ve generated.
Download a Report
If your enterprise has fewer than 200 groups or 1,000 phone numbers, a report remains available for 2 days.
If your enterprise has more than 200 groups or 1,000 phone numbers, a report remains available for 35 days.
To download a report
- From any page in the Customer Portal, click REPORTS. The Department Reports view of the Reports page appears.
- Pending Reports shows a list of any reports that you've created that aren't yet fully generated. To view completed reports, check the Department Reports tab later.
- Completed Reports, shows a list of your completed reports that you can view and download.
- Under Actions, click the Download icon . A File Download window opens.
- Click Save. The report is saved to your default directory, or you can specify a different location.
Delete a Report
You can delete a completed report.
To delete a report
- From any page in the Customer Portal, click REPORTS. The Department Reports view of the Reports page appears.
- Under Completed Reports, find the report you want to delete.
- Under Actions, click the Delete icon next to the report you want to delete. The page refreshes, and a message confirms that your report is deleted.
Users List Page: Related Topics
Create a User Inventory Report
Create a Group Inventory Report
Create a Feature Configuration Report
Create an Account Code Summary Report
Create an Authorization Code Summary Report
Create a Call Transfer/Forward Report
Create an Inbound Call Detail Report
Create an Outbound Call Detail Report