AT&T IP Flexible Reach Customer Portal: Department Administrator Support

Create an Authorization Code Summary Report

An Authorization Code Summary Report provides a list of your department's authorization codes, plus it gives the total number of hours, minutes, and seconds for calls that used each authorization code during the specified report period and for other input filters you set. Your department is preselected.

To create an Authorization Code Summary Report

From any page in the AT&T IP Flexible Reach Customer Portal, click REPORTS in the main menu bar. (See Create a New Report.) The Department Reports view of the Reports page appears.
Click New Reports.
Click Authorization Code Summary Report. The Authorization Code Summary Report page appears.
To the right of Summary Period, select a date or date range and a time zone.
- You can enter a single date in the left date field, or enter a date range in the two date fields.
  
  Enter the dates in MM/DD/YYYY format, or select dates using the Calendar icons .
  
  Note: You must enter a date in the left date field. The date field to the right is optional.
- From the drop-down list below the date fields, select a time zone.
To the right of Authorization Codes, select All Authorization Codes, or select Single Authorization Code and enter a single authorization code in the field provided.
Click Generate Report. After the report is created, you can access it from the Department Reports view of the Reports page
- If your enterprise contains fewer than 200 groups or 1,000 phone numbers, the report is available for 2 days.
- If your enterprise contains more than 200 groups or 1,000 phone numbers, the report is available for 35 days.
- To save the report as a CSV file, click Download Report (CSV). In the dialog box that appears, click Save, and then save the file to a folder on your computer.