AT&T IP Flexible Reach Customer Portal: Group Administrator Support

What a Group Administrator Can Do

Manage Users

Manage Groups

Manage Departments

Manage Group Trunk Groups

Manage Schedules

Manage Account Codes

Manage Authorization Codes

Manage Dial Restrictions

Generate and View Reports

As a Group Administrator for the AT&T IP Flexible Reach Customer Portal, you can manage many aspects of your group.

Manage Users

You can manage user access to the Customer Portal and many aspects of how a user interacts with the Customer Portal. These topics provide details:

Manage Groups

You can manage various aspects of your group, as well as the users within your group. These topics provide details:

Manage Departments

You can also manage various aspects of departments, as well as manage the users within a department. These topics provide details:

Manage Group Trunk Groups

You can search for group trunk groups and edit group trunk group profiles. These topics provide details:

Manage Schedules

You can create, manage, and delete schedules and events at the group and individual user level. These topics provide details:

Manage Account Codes

Account codes help you track specific calls associated with certain accounts. You can add, edit, and delete account codes for your group, as well as assign and unassign users to specific account codes. These topics provide details:

Manage Authorization Codes

Users assigned to the Authorization Code service must enter their authorization code when making a call (except for emergency or repair calls) outside the group they belong to. You can add, edit, and delete authorization codes for your group, as well as assign and unassign users to specific authorization codes. These topics provide details:

Manage Dial Restrictions

You can manage dial restrictions on outgoing calls for your entire group or manage custom dial restrictions for individual users. These topics provide details: