AT&T IP Flexible Reach Customer Portal: Group Administrator Support

View Events

Edit an Event

Delete Events

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As a Group Administrator for the AT&T IP Flexible Reach Customer Portal, you can view, edit, and delete the events in schedules for your group and for your group's users. You can manage schedules you created and schedules created by others. Enterprise Administrators manage enterprise schedules. You cannot edit events in enterprise-level schedules.

 

For information about adding a new event, see Create an Event.

 

View Events

You can view the events in any schedule.

 

To view events

1. Open a group- or user-level Schedule List page:
   • From any page in the Customer Portal, click RESOURCES in the main menu bar. The Group page appears. (If the Group page doesn't appear, click Group immediately below RESOURCES.)
   • From any page in the Customer Portal, click USER MANAGEMENT in the main menu bar. The Users List page appears. Click a user's first or last name. The User Details page appears.
2. Click the Schedules tab. The Schedule List page appears.

    

   Note: You can also access the Schedules List page from any User Details page.

    

3. Search or browse for the schedule you want. To view schedule details, click the schedule's name.
4. To view event details, in the Events tile, click an event's name.

Edit an Event

You can edit events in a group- or user-level schedule.

 

To edit an event

1. Open a group- or user-level Schedule List page. (See View Events, above.)
2. Search or browse for the schedule you want. To view schedule details, click the schedule's name.
3. The Schedule Details page appears. Events are listed in the Events tile. To the right of the edit you want to edit, under Actions, click the Edit icon (). The event appears in Edit mode.
4. Edit the initial event, which is the template for all recurring events. You can edit:
   • The event's name
   • The event's start and end dates

      

     Note: Enter a date or, at the right of the Start Date and End Date fields, click the Calendar icon () and select a date.

      

   • Whether the event is an all-day event
   • The event's start and end time
5. Edit how often the event will recur. From the Recurrence Type dropdown list, select Daily, Weekly, Monthly, or Yearly.
6. Edit the recurrence and recurrence end details. These options vary depending on whether you've selected Daily, Weekly, Monthly, or Yearly.

    

   For more information about event recurrence details, see Create an Event.

7. Click Save.

Delete an Event

You can delete events from a group- or user-level schedule without deleting the schedule.

 

Caution: Deleting an event removes it permanently. You cannot recover a deleted event.

 

To delete an event

1. Open a group- or user-level Schedule List page. (See View Events, above.)
2. Search or browse for the schedule you want to work with. To view schedule details, click the schedule's name.
3. The Schedule Details page appears. Events are listed in the Events tile. To delete an event, do one of these things:
   • To the right of the event's name, under Actions, click the Delete icon ().
   • In the Events tile, click an event name, and then, at the top of the page, click Delete.
4. A Confirm Delete window opens. Click OK. The event is deleted from this schedule.

    

   Caution: Deleting an event removes it permanently. You cannot recover a deleted event.

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View, Edit, or Delete an Event: Related Topics

About Schedules and Events

Schedule List Page

Schedule Details Page

Search for and View Schedules

Create a Schedule

Edit a Schedule

Delete a Schedule

Create an Event