AT&T IP Flexible Reach Customer Portal: Group Administrator Support

About Administrators

 

The AT&T IP Flexible Reach Customer Portal has three types of administrators: Enterprise Administrators, Department Administrators, and Group Administrators.

 

Group Administrators

 

Group Administrators can manage many aspects of the group you're responsible for, including:

  • Users
  • Groups
  • Administrators
  • Group trunk groups
  • Contacts
  • Schedules
  • Account codes
  • Authorization codes
  • Dial restrictions
  • Reports

 

You can contact Enterprise Administrators or other Group Administrators for assistance with the Customer Portal. End users in your group may contact you for assistance with the Customer Portal.

 

For more information, see What a Group Administrator Can Do.

 

In addition to carrying out their management tasks, Group Administrators may be contacted by users in their group for assistance with the Customer Portal.

 

Enterprise Administrators

 

Enterprise Administrators can manage many aspects of their enterprise.

 

Department Administrators

 

Department Administrators can manage only aspects of the department they're responsible for. Like Enterprise Administrators and Group Administrators, Department Administrators may be contacted by users for assistance with the Customer Portal.

 


About Administrators: Related Topics

Administrator List Page

Search for and View Administrators

What a Group Administrator Can Do

 

Enterprise Admin Help

Group Admin Help

Department Admin Help

End User Help