AT&T IP Flexible Reach Customer Portal: Group Administrator Support

Create a Schedule

Users and administrators apply schedules to customized criteria in the Sequential Ring, Simultaneous Ring, Call Acceptance, Call Forwarding – Selective, and Call Rejection features. As a Group Administrator for the AT&T IP Flexible Reach Customer Portal, you can create schedules at the group level for your group and at the user level for a single user within your group. (For more information, see About Schedules.)

Although the process of creating a schedule is the same for every level, you start the process from level-specific pages.

To create a new group-level schedule

From any page in the Customer Portal, click RESOURCES in the main menu bar. The Group page appears. (If the group page doesn't appear, click Group, immediately before RESOURCES.)
Click the Schedules tab. A Schedule List page appears.
At the top of the page, click Create Schedule. The Create Schedule page appears.
Enter a name for your schedule.
To the right of Schedule Type, select Holiday or Time.
To the right of Schedule Level, select Group, [group name].
Click Create. The Schedule Details page for this schedule appears.
Add an event. You can add events now or later. To add events, under Actions, click the Edit icon .

To create a new user-level schedule

From any page in the Customer Portal, click USER MANAGEMENT. The Users List page appears.
Click the first or last name of the user you want to create a schedule for. A User Details page appears.
Click the Schedules tab. A Schedule List page appears.
At the top of the page, click Create Schedule. The Create Schedule page appears.
Enter a name for your schedule.
Next to Schedule Type, select Holiday or Time.
Next to Schedule Level, select User, [user name].
Click Create. The individual Schedule Details page for this schedule appears.