AT&T IP Flexible Reach Customer Portal: Group Administrator Support
Group Page
Overview
As a Group Administrator for the AT&T IP Flexible Reach Customer Portal, you can use the Group page to view the group profile, edit the group name, view group trunk groups, search for and manage group users, and manage group schedules, feature access codes (FACs), and settings. Group settings include account codes, authorization codes, and dial restrictions.
To access a Group Details page
Do one of these things:
- From any page in the Customer Portal, click RESOURCES in the main menu bar. The Group page appears. (If the Group page doesn't appear, click Group, immediately below RESOURCES.)
- From the Customer Portal home page, click View Group. The Group page appears.
Profile Tab
From the Profile tab, you can view your group's profile information, including the group name, ID, address, time zone, default trunk call routing scheme, dial plan type, telephone number, and group code. You can edit the group name.
For more information, see Edit Your Group Name
Group Trunk Group Tab
From the Group Trunk Group tab, you can view the group trunk group associated with your group.
For more information, see About Group Trunk Groups
Group Users Tab
From the Group Users tab, you can search and browse for users, and download a list of all the users in this group.
For more information, see:
Schedules Tab
From the Schedules tab, you can search for, view, and edit schedules for your group and for individual users. You can also create and delete schedules and events.
For more information, see About Schedules
FAC Codes Tab
From the FAC Codes tab, you can manage feature access codes (FACs) for your group. You can also download the list of FAC codes currently assigned to your group.
For more information, see Group Feature Access Codes (FACs)
Settings Tab
From the Settings tab, you can manage account codes, dial restrictions, and authorization codes for this group and for individual users.
For more information, see:
Group Page: Related Topics
Manage Feature Access Codes (FACs)