AT&T IP Flexible Reach Customer Portal: Group Administrator Support
About Schedules and Events
When setting the features Simultaneous Ring, Sequential Ring, Call Acceptance, Call forwarding – Selective, and Call Rejection, users and administrators use schedules with criteria that define how and when these features will be applied to incoming calls. You can save schedules and apply them to other criteria at any time.
As a Group Administrator for the AT&T IP Flexible Reach Customer Portal, you can create schedules at the user level for a single user and at the group level for your group. (Enterprise Administrators can create enterprise-, group-, and user-level schedules. Users can create schedules only for themselves, at the user level.)
A schedule consists of one or more events. Each event has a time, date, and recurrence option. An event can be for a specific time, a single day, or a range of days. An event can occur once, or you can set it to recur multiple times. An event can recur at regular intervals (for example, every second Monday of the month for six months) or for a set time with no set end date (for example, every Thursday from 1 to 2 a.m.).
You can add, edit, and delete events within a schedule.
IP Flexible Reach has two types of schedules: Holiday and Time. Use Holiday schedules for holidays and other non-working events, such as company picnics or personal vacations. Use Time schedules when scheduling any other type of event.
For example, a Holiday schedule named Company Holidays might include separate events for each holiday of the year: New Year's Day, Presidents' Day, Memorial Day, 4th of July, Labor Day, and so on. You might also create a user Time schedule named Work Hours that includes the recurring event of your Monday through Friday regular work hours.
You can search for and view schedules on the Schedule List page.
About Schedules and Events: Related Topics
View, Edit, or Delete an Event