AT&T IP Flexible Reach Customer Portal: Enterprise Administrator Support
Delete a Trunk Call Routing Scheme
As an Enterprise Administrator for the AT&T IP Flexible Reach Customer Portal, sometimes you'll arrange your trunk call routing schemes so that all the resources from one scheme are distributed to others. This leaves you with an empty shell to delete.
Note: You can't delete the default trunk call routing scheme.
If you delete a trunk call routing scheme that has group trunk groups and users assigned to it, you must reassign them to a new trunk call routing scheme before you can delete the scheme.
You must have the appropriate permissions to delete a trunk call routing scheme.
For more information, see About Trunk Call Routing.
To delete a trunk call routing scheme
IP Flexible Reach gives you two ways to delete a trunk call routing scheme. Follow one of these procedures:
Procedure 1
- From any page in the Customer Portal, click RESOURCES in the main menu bar, and then click Trunk Call Routing immediately below. The Trunk Call Routing List page appears.
- At the right of the trunk call routing name, under Actions, click the Delete icon
. A warning message notes the trunk call routing scheme you're about to delete.
- To confirm the deletion, click OK. A message acknowledges that your selection has been deleted.
Procedure 2
- From the Trunk Call Routing list page, click a trunk call routing scheme name. The Trunk Call Routing Details page appears.
- Click the Details tab (if it isn't already open).
- Click Delete. A warning message notes the trunk call routing you're about to delete.
- To confirm the deletion, click OK. A message acknowledges that your selection has been deleted.
Delete a Trunk Call Routing Scheme: Related Topics
Trunk Call Routing Details Page
Search for and View Trunk Call Routing Schemes
Create a Trunk Call Routing Scheme
Edit a Trunk Call Routing Scheme
Reassign Users to and from a Trunk Call Routing Scheme
Assign or Unassign Group Trunk Groups to a Trunk Call Routing Scheme