AT&T IP Flexible Reach Customer Portal: Enterprise Administrator Support

Manage Group Schedules

As an Enterprise Administrator for the AT&T IP Flexible Reach Customer Portal, you can create schedules at the enterprise, group, and individual user level. Group administrators can create, edit, and delete group-level schedules for the group they manage.

A schedule contains one or more events. These events can occur once, or you can set them up to recur on a regular schedule.

You can create, edit, and delete schedules, as well as add, edit, and delete events within a schedule.

For more information, see About Schedules and Events.

Create a Schedule for a Group

When you create a schedule for an enterprise that a group is part of, the group is automatically added to that enterprise schedule. You can also create a schedule for just a specific group.

To create a schedule for a group

From any page in the Customer Portal, click RESOURCES in the main menu bar, and then click Group immediately below. The Group List page appears.
Click a group's name or ID. The Group Details page appears.
Click the Schedules tab. The Schedules page appears.
Click Create Schedule. The Create Schedule page appears.
Enter a name for the schedule.
Set the schedule type: Holiday (for a holiday schedule) or Time (for all other schedules).
Under Schedule Level, select Group.
Click Create. The Schedule Details page for the new schedule appears.

Note: After you've created the schedule, you must add one or more events to it.

Add an Event to a Group's New Schedule

For a schedule to work, you must add one or more events to it. The Initial Event is the template for recurring events.

To add an event to a new group schedule

After you've created a schedule, the Schedule Details page appears.

On the Schedule Details page, click the schedule name. The Schedule Details page appears.
Click Add Event. The Add Event page appears.
In the Initial Event Details tile, enter an event name.
Set a start date and end date for the event.
Set a start time and end time for the event.
Set how often you want this event to recur. In the Event Recurrence Details tile, select Daily, Weekly, Monthly, or Yearly from the drop-down list.

Note: If this is a one-time event, don't set Event Recurrence.
Select the recurrence details, and then select a recurrence end date.

Note: If you want the event to continue on a daily, weekly, monthly, or yearly basis, you don't need to set a recurrence end date.
Click Add. The Schedule Details page appears.

To add more events to this schedule, click The Add icon. Add Event and follow steps 2 through 7.

Manage a Group's Schedules and Events

You can edit and delete a group's schedules. You can also add, edit, and delete events to a group's schedule.

To manage a group's schedules

From any page in the Customer Portal, click RESOURCES in the main menu bar, and then click Group immediately below. The Group List page appears.
Click the group's name or ID. The Group Details page appears.
Click the Schedules tab. The Schedules List page appears.
- To edit a schedule, under Actions, click the Edit icon . (For more information, see Edit a Schedule.)
- To delete a schedule, under Actions, click the Delete icon . (For more information, see Delete a Schedule.)

To manage a group's scheduled events

From any page in the Customer Portal, click RESOURCES in the main menu bar, and then click Group immediately below. The Group List page appears.
Click a group's name or ID. The Group Details page appears.
Click the Schedules tab. The Schedules page appears.
Click the schedule you want to work with. The Schedule Details page appears.
Scroll down to the Events tile, and do one of these things:
- To create a new event, click Add Event.
- To edit an event, under Actions, click the Edit icon .
- To delete an event, under Actions, click the Delete icon .