Many factors that impact ping are out of the user’s control. This includes the physical distance from the gaming system to the gaming server. With everything else being equal, a gamer 10 miles from the server will have a better ping rate than someone 100 miles from the server.
Other traffic on your network also slows ping rate. Is a teammate
streaming to Twitch? Is an assistant downloading the latest update for Fortnite? Is the gamer uploading new assets for a game that she is designing? If the gamer is in their home studio, is a family member watching Netflix? These all create noise on the network and are all competing for bandwidth that facilitates the flow of data in and out of a professional studio or home office.
A third factor is something that surprises a lot of people. All consumer and most business internet plans deliver internet over a shared connection. Imagine a big pipe that runs to a city. It splits up to each neighborhood, continuing to split multiple times to smaller pipes that serve specific streets, blocks, and eventually individual buildings, businesses, or residences. Each connection point acts as a potential bottleneck if someone else—a person or a business—is draining bandwidth. The result is that even if an internet provider advertises a specific speed, there’s no guarantee that the customer will actually get that speed—especially during peak times. And that is unacceptable for a professional gamer, eSports champion, or Twitch affiliate.