UCaaS solution benefits
Why AT&T Office@Hand?
UCaaS Plans and features
Office@Hand plans
AT&T Office@Hand features
How do you want to collaborate?
| Premium |
Standard |
Wireless | |
|---|---|---|---|
| HD video meetings | |||
| Maximum meeting participants | 200 | 100 | |
| Video recording retention | 365 days (1 year) | 7 days | |
| Video cloud storage | 100 hours/user | 10 hours/user |
|
| Unified communications voice with advanced call handling, messaging, and meetings* | |
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| Portal-based call routing administration | |||
| Toll-free calling | 10,000 minutes/mo. | 1,000 min/mo. | |
| Business SMS messaging | 200 users/mo. | 100 users/mo. |
|
| More than 330 out-of-the box integrations, such as Office 365, Microsoft Teams, Salesforce, and more | |
|
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| Unlimited storage for files, messaging, and recordings | |
||
| Single sign on | |||
| End-to-end encryption support for meetings | |
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| Multi-level Interactive Voice Response (IVR) |
Customer stories
Choctaw County Ambulance Authority
Choctaw County Ambulance Authority provides emergency and non-emergency medical transport services for a large district. They needed to improve its network and communications to better support potentially life-saving services for its citizens.
More resources on unified communications
FAQs for Office@Hand Standard and Premium editions
What do I need to install the service?
Your UCaaS equipment arrives pre-configured so all you have to do is plug it in. Complimentary white glove service is provided in the form of 3 one-hour phone sessions to acclimate the administrator to the portal and administration of the service.
Can I use my own equipment?
We strongly recommend ordering new equipment from AT&T to help ensure a smooth implementation, but if you have Office@Hand-compatible equipment, instructions are provided for how to configure that equipment. Caveat: AT&T will not be able to provide help desk support for non-AT&T purchased equipment.
Do I have to use AT&T for internet access?
AT&T Office@Hand is an over-the-top UCaaS service that will work with any internet service.
Where do I find user guides and tutorials?
You can find out more about our UCaaS solution 24/7: Learn more about AT&T Office@Hand features and self-help options on the ASECare Portal.
Where can I download the AT&T Office@Hand apps?
Office@Hand apps can be downloaded from the ASECare Portal. Our UCaaS apps are compatible with Windows, Mac, iOS, and Android.
Already an Office@Hand customer? Get support
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