When things go wrong, we'll make them right
AT&T Protect AdvantageSM for Business protects your phone if it's ever lost, stolen, or broken.
Make sure you’re always protected
Each AT&T Protect Advantage for Business plan for your team includes:
Choose the plan that's right for you
Already enrolled? File a claim anytime online.
Get as soon as same day device replacement, delivery, and set up for qualifying claims, including:
Screen and back glass repair claims
Loss and theft claims
Out-of-warranty malfunction claims
Accidental damage from handling claims
Get a better way to manage your devices
With live ProTech support,* plus 24/7 access to online tools and services, you can:
- File and track claims
- Manage photo and video storage
- Optimize your phone services
- Schedule store services
*Available seven days a week: Monday - Friday, 8 a.m. – 12 a.m. ET; Saturday - Sunday, 10 a.m. – 10 p.m. ET.
Manage and protect all your devices
Safeguard your phone, tablets, and laptops—and keep teams running at their best.
Explore Business Wireless
Frequently asked questions
Expand all1Maximum device value of $3,500 per claim.
2Unlimited Screen and Back Glass Repairs are available in select areas. Newly launched device models may not be eligible for repair. Visit phoneclaim.com/att or call 888.562.8662 to check current eligibility. Same-day repair option depends on claim approval time, part and technician availability. Eligible devices and available areas are both subject to change at any time. Repairs will be available for certain devices, in select locations, which are subject to change at any time .
3Available for select devices in select areas and is subject to parts and technician availability. Claims must be filed and approved by 4 p.m. (local time). Eligibility is determined at time of claim approval and is contingent on certain criteria. Claims may be fulfilled with new or AT&T Certified Pre-Owned equipment of the same model or other models of like kind and quality and may be previously opened, used, refurbished or remanufactured, and/or may contain original or nonoriginal replacement parts. Colors, features and accessory compatibility are not guaranteed.
4Subject to eligible wireless phones outside of manufacturer’s warranty period that power on but fail to hold an adequate charge after ProTech diagnostic testing. Available for select devices in select areas. Battery replacements come with a 60-day limited warranty.
5Unlimited Photo and Video storage: Video size limitations may apply.
Protect Advantage for 1 and 4 are a combination of Protect Insurance for 1 or 4, Protect Service Contract for 1 or 4, and ProTech for 1 or 4. Protect Insurance for 1 and 4 are underwritten by Continental Casualty Company, a CNA Company (CNA), Chicago, IL, and administered by Asurion Protection Services, LLC (In Iowa, Lic. #1001002300; in California, Asurion Protection Services Insurance Agency, LLC, CA Lic. #OD63161; and in Puerto Rico, Asurion Protection Services of Puerto Rico, Inc.), a licensed agent of CNA. Protect Service Contract for 1 and 4 are provided by Asurion Warranty Protection Services, LLC, or one of its affiliates. Protect Advantage for 1 and 4 include a service contract that is separate and distinct from any product or service warranty which may be provided by the manufacturer, importer, or seller, and does not extend the term of any original product or service warranty that the manufacturer, importer, or seller may have provided.