Software and service provider

CSG removed time-and-cost barriers for customers, bundled access costs, and are winning new contracts worth millions in annual revenue.

Highlights

Orchestrating a better customer journey

  • Challenges

    CSG was missing out on large new business opportunities because its infrastructure required prospective clients to install circuits before they could access the CSG platform.

  • Results

    AT&T IP Flexible Reach transports voice and data traffic over a single access circuit, simplifying network management and making it easy for customers across the globe to benefit from CSG’s exceptional customer care technology.

  • Solution

    AT&T IP Flexible Reach delivers integrated access for multiple communications environments, and AT&T IP Toll-Free service transports traffic over a single IP network.

AT&T Solutions

Discover a solution designed to fit your business needs

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SIP Trunking with AT&T IP Flexible Reach

Unite voice and data with a SIP trunking solution for outbound, inbound, local, and long-distance calls.

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AT&T IP Toll-Free

Provide your customers with an inbound Voice over IP (VoIP) service that delivers toll-free calls directly to your business location.

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Consulting and integration services – network integration

We focus on communications, connectivity, and technology to deliver a smooth digital transformation.

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About

Customer experience software and service provider

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About CSG

CSG provides software and services that help companies around the world monetize and digitally enable the customer experience. CSG provides solutions for revenue management and digital monetization, payments, and customer engagement. 

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