Hospitality

Concord Hospitality Enterprises has always prioritized the safety and well-being of its employees. It wanted a technology solution to provide enhanced protection for the staff in its many hotels, especially those who interact directly with the public.

Highlights

An emergency call button for hotel staff requires exceptional connectivity

  • Challenges

    Concord Hospitality officials approached AT&T Business for help in devising a system by which hotel employees could summon help if they were injured or felt threatened in any way.

  • Results

    The deployment has been smooth, and the system is easy to operate. Managers can receive the alerts on mobile devices, laptops, and desktops. They use a monitoring portal, where they can quickly see key information about each alert.

  • Solution

    AT&T Staff Alert uses Bluetooth, ultrasound, and 4G LTE connectivity to provide micro-location data. The solution includes lightweight alert devices for staff.

AT&T Solutions

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AT&T Staff Alert

A foundational IoT technology that sends safety alerts to help protect and secure your employees during threatening situations.

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Hospitality solutions

AT&T Business can help you optimize the guest experience and streamline property operations with our suite of end-to-end business solutions.

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About

An award-winning hotel development and management company

Concord Hospitality Enterprises, a hotel development and management company, keeps its staff protected using IoT technology.

About Concord Hospitality

Concord’s portfolio includes premium-branded properties across the U.S. and Canada. They have 135 hotels (premium, select service, lifestyle/boutique, and full service) with more than 20,000 rooms.
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